Business
We learn from our guest today what emotional intelligence is, why it matters, and the effect it has on your bottom line. Mary Pat Knight is the CEO and Founder of Leaders Inspired (www.LeadersInspired.com/), where she trains leadership teams and coaches individual executives on emotional intelligence. Mary Pat has an upcoming book entitled The Emotionally Intelligent Leader, coming this summer, and you can get updates on that by taking her quiz available at www.EmotionallyIntelligentLeader.com. In this interview, we covered what Emotional Intelligence and how it affects your bottom line, how to win more and avoid banging your head against the wall by customizing your communication to meet people where they are, and how to spot and break the "drama triangle" cycles we all see in the office of Villian, Victim, and Hero. Listen in wherever you ge your podcasts or on the web at http://winwin.cast.rocks/.