Business
There are many different moving parts when it comes to healthcare: patients, providers, payers, insurance companies, etc. And when you try to connect the patient to the provider to the payer, things can get bogged down due to different forms, formats, information, data, etc. Bridging these gaps can be quite a challenge, especially when it comes to quality and human interactions. In this episode Colin Mulholland talks about how he is introducing cultural change into Change Healthcare by co-creating, coaching, and counseling executive leaders, transformation teams, and internal strategic partners to deliver value while building a culture of adaptability through change.Colin Mulholland has spent the last 5+ years of his career seeking to provide value through organizational change within technology, operations and education environments for start-ups to Fortune 100 companies. He is passionately exploring and discovering the intersections of customer experience, culture, co-creation, agile delivery and data analytics to challenge the status quo, deliver value and provide purpose at work.My favorite quotes from Colin Mulholland:“Use what works and forget everything else.”“We are innately relational”“The only way for knowledge transfer to work is that folks need to trust you.”“My life mission is bigger than my workplace.”“People don’t reject plans they help create.”How to reach and stay connected with Colin Mulholland:LinkedIn: Colin MulhollandAbout PPQC:Process and Product Quality Consulting (PPQC) helps global executives tackle complex corporate challenges.To learn more about PPQC, visit www.ppqc.netSupport the show