1: Antonio King, Director of Experience @ Shinesty

1: Antonio King, Director of Experience @ Shinesty

Support Leaders

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In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of Experience at Shinesty.com. We talk about customer support as the one night stand vs. customer experience as the relationship, customer satisfaction vs. customer effort, growing a team for seasonal peaks, some funny customer stories, and much more! Show notes: Here’s...
In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of ...Read More