119: How Small Things Make a Big Difference

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Law Firm Autopilot

Business


There are three important things to leverage to make your law business easier to manage: (1) The Tetris Business Model; (2) the power of short phrases, single words and even single letters; and (3) the importance of focusing on curiosity over opinions. Let’s talk about how these things relate to each other and to your business as a whole. Exactly What To Say (the magic words for influence and impact), by Phil M. Jones Book a free 20-minute call with me so we can talk about how to improve your practice. Get my Basic Guide to Working Smarter and start learning how to make your practice more automated, more virtual, and less dependent on you doing all the work and making every decision. Thanks to Our Sponsor Smith.ai; is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai; you’re actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. Then can screen callers (obviously) but they do much more. Like create appointments and accept payments if you charge for initial consults (which you should!). And they do this 7 days a week. The best part is they don’t just handle these conversations by phone — they also have 24/7 live agents and chatbots capturing leads on websites and via text message (even via Facebook Messenger). If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at just $140 a month for calls or chats. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a free trial now (and learn more) at www.smith.ai;. As they say, “don’t let another day go by without trying Smith.ai.”   *** EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at emeraldcitypro.com