[173] Why ‘Stickiness’ is the Antidote to Rising Competition and Growing Your LTV

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Wavebreak Podcast: Grow Your Shopify Store

Business


Our guest today was regularly pulled out of school at age 10 to work trade shows, was closing accounts at age 12, and was managing sales reps at age 14. Dominique Gagnon joins the Wavebreak Podcast to talk about the shifts brands need to make to focus on the long game and drive higher LTV in response to growing competition.In this episode you’ll learn:How Dominique found incredible success taking a product-first approach to grow a single-SKU business founded by a husband and wife team.Why ‘stickiness’ is the answer to rising competition and why you should spend even more time caring about LTV.The logic behind her counter-intuitive decision to make it harder for customers to buy, and how that decision paid off huge.Dominique Gagnon is a founding member and Chief Innovation Officer at Caldera + Lab, a clean prestige skincare brand.The 5-Minute Ecommerce Email Marketing HackStop leaving money on the table. Without great email marketing, you're missing out on 6-7 figures per year of revenue and profit.Download this checklist, go through it, and in less than 5 minutes you'll know exactly what you need to do to increase your email revenue.This is our secret sauce and we're giving it all away for free, no strings attached.Click here to download the checklist for free.Links:Q4Method.comWavebreakPrivate email list for ecommerce leadersCaldera + LabBook an intro callLearn more about WavebreakThis episode is sponsored by...Klaviyo — Over 10,000 innovative brands are growing their businesses by listening and understanding to cues from their customers--easily turning that information into valuable marketing messages used to build highly segmented, automated email campaigns, such as win back campaigns or abandoned cart emails and more.Justuno - The best tool for conversion rate optimization is Justuno. Justuno customers see a 135% lift in revenue in the first year of using the platform thanks to features like their AI-powered upsells and cross-sells, and advanced targeting rules for tailored promotions to high-intent traffic segments. Sign up for a free trial and get 20% off your first year by using code WAVEBREAK.