Miscellaneous
Googling a product or service you’re interested in purchasing only to see a 2-star rating is pretty off-putting, right? George Tzoumanekas is the Regional Sales Director, Healthcare for Podium and has worked in and around the healthcare and technology sector for the past 5 years. Podium uses messaging to make it convenient to interact with patients, customers, and teams along every customer touchpoint and powers the conversations that matter most. In this episode, Pete and George talk about how practice owners can meet the increasing demand of personalised service and positive online reviews expected by patients. George talks through how patient experience has changed throughout the past 18-months and how developing the element of trust and tailored messaging is so important. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Podium, visit their Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.