2: Zach Bouzan-Kaloustian, Director of Customer Support @ DigitalOcean

2: Zach Bouzan-Kaloustian, Director of Customer Support @ Di...

Support Leaders

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In Episode #2 of Support Leaders, we interview Zach Bouzan-Kaloustian, Director of Customer Support at DigitalOcean. We talk about his time at Foursquare, Fab.com, and then growing with the team at DigitalOcean. He explores his ideas of “Support as a Product” and goes into detail about how they are solving their massive knowledge management challenge. In...
In Episode #2 of Support Leaders, we interview Zach Bouzan-Kaloustian, Director of Custome...Read More