Arts
Have you ever had a client message you saying “I think I might have to cancel” or just cancel online the day before their appt, without giving any reasons? Or even worse, have you had clients not showing up for their appt? No spa likes cancellations – even if clients give you at least 1-2 days notice. I’ve been testing several methods to reduce my clients’ cancellation and no show rates… …so in this episode, I’m going to give you 3 ways to minimize and even stop cancellations and no shows.