Ginevra Adamoli - Digital CX Strategy Director - Digital Consulting Team (Epsilon Publicis Group) Where does Audience intelligence fit into CX? The limitation of the tools from using public data sources. Demand from clients to make it more granular. Clients don't see the value of audience intelligence VS internal customer records and how to match the two.

Influential Visions

4: Secrets of Audience Intelligence - Exploring Customer Experience

Here we interview futuristic leaders who share their deep industry knowledge and business experience with you. Ensuring you have your finger on the pulse and your eyes wide open.

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Influential Visions