Ali Cudby is the author of the best-selling book, Keep Your Customers: How to Stop Customer Turnover, Improve Retention, and Get Lucrative, Long-Term Loyalty. We talk about pay equity in non-sales roles and what type of a career can someone grow into in Customer Care. There is a lot of growth and potential in this niche within B2B sales.  

Conversations with Women in Sales

86: Your Guide to Customer Care w/ Ali Cudby, Alignmint Growth Strategies

Women in Sales is a podcast dedicated to becoming the best resource in the world for female sales professionals. Every episode will feature a woman in sales that’s doing incredible work, and each guest will share practical advice for advancing your sales career. Each episode features topics like: leadership, career management, social selling, overcoming adversity, sales and marketing alignment, B2B sales, strategic partnerships, buyer personas, account based selling, content creation and promotion, social media, and more.

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Conversations with Women in Sales