Business
What if your organization could deliver twice as much innovation, boost customer satisfaction ratings, grow the human capital return on investment (HCROI) by 270 percent, improve efficiency up to 15 percent, and increase profitability by 25%? It is possible according to a new report from The Conference Board, Accelerating Value by Using Human Capital Analytics to Understand the Workforce Experience. Organizations that address employee experience objectives with data analytics to fine-tune their HC program design and execution could potentially create more innovation, boost customer satisfaction ratings, grow human capital ROI, improve efficiency, and increase profitability. Join the report’s co-authors, Solange Charas, PhD, Stela Lupushor, and Robin Erickson, PhD, as they discuss the strong relationship between investment in people, worker productivity, and the resulting business performance.