Business
2018 has seen a surge in home care agency mergers and acquisitions. But after the transaction closes, leadership must combine large field forces of caregivers efficiently to maximize ROI. In this episode, Jennifer Maxwell, president and co-founder of Maxwell Healthcare Associates, shares insight into the challenges facing the new organization’s ability to run lean. Along with host Kristi Harris, vice president of customer success at CellTrak, Jennifer explores how technology can help drive productivity within large remote field forces to get to the ROI investors expect. If you find this podcast interesting or helpful, please “like” it and leave a review on iTunes or Google Play. Be sure to subscribe to this Home Care Now so you can stay up-to-date on upcoming episodes or listen to earlier ones. For more valuable resources on the home health care market, visit CellTrak.com.Resources Mentioned in this Episode and Supporting Information:5 Ways Home Care Agencies Can Increase Productivity and Improve Financial Outcomes: Home care agencies are faced with growing demands to provide high-quality care and increase productivity while keeping up with industry and regulatory changes. Many factors impact productivity, yet streamlining workflows and increasing efficiencies lead to improvement. Agencies need a way to increase productivity and reduce costs while delivering compliant and quality care. Read the White Paper. You Can Get the Data You Need With Just a Few Words: Digging into how agencies operates, can uncover data availability issues: Data being keyed into multiple systems, data from some systems needing to be manually keyed into other systems, or the inability to combine data in the ways needed to do analyses to optimize the business. Learn what you can do today to free your data from silos. Read the Blog Post. Hospice at Home: Hospice at Home, a Lakeland Health affiliate based in Michigan nationally recognized for delivering exemplary patient experiences and clinical outcomes, reduces administrative burden for caregivers by 76%, reduces mileage expenses by 26%, and increases job satisfaction with CellTrak’s point-of-care documentation. Read the Hospice at Home Success Story.