Technology
A detailed and accurate CMDB is the bedrock for your IT Service Management processes. Did you know that dashboards can be a key part of keeping your CMDB reliable and useful? Discovery tools can automate gathering technical information from machines, but too many CMDB efforts are derailed by inaccurate human information - out-of-date mapping to business services, incorrect owners, and more. Rather than reactively fixing data when stumbling across incorrect data, automate the accountability of CMDB data with real-time dashboards that facilitate keeping your data up-to-date. Use analytics to create a culture of accountability, and restore faith in your most important data.