Technology
This is a time-limited preview. To hear the full episode, and access the full catalogue of episodes and bonus content, become a Voice Tech ProOn the show today we welcome Hans van Dam, the co-founder of Robocopy, a company that trains and certifies conversation designers all around the world. Hans begins by explaining to listeners what exactly conversation design entails and why it is important in the context of conversational AI technologies. We cover the various areas that conversation designers need to understand and consider, including technology, psychology, language and empathy, and then Hans gives us a breakdown of the Robocopy process that he and his team have refined by working with brands over the years. Tuning in to this episode, listeners will also hear more about starting a career in conversation design and how we can apply this function in teams. We talk about the online conversation design course itself – a program that teaches you to write natural language dialog for chatbots and voice assistants. If you go to voicetechpodcast.com/robocopy, you will get a whopping 50% discount on the course, or else use the code 'voicetech50'. Be sure to join us for another insightful conversation in the world of voice tech! HighlightsAvailable at http://bit.ly/voicetechpodcast-ep051 Quotes from the show[0:19:59] We teach people to deconstruct human communication[0:22:49] We give designers a methodology to create good conversations that can be implemented quicklyLinks to clickRobocopy Conversation Design Course << 50% off code: VOICETECH50Project Voice << 30% off code: VOICETECHCARLHans van Dam on LinkedInHans van Dam on TwitterRobocopyConversational Academy Botcopy KLM Surveyline Cathy Pearl on LinkedIn Wired for Speech Scrum The Great Gatsby Marcel Proust Zero to One Nutribullet Subscribe for more episodesApple iTunes:https://apple.co/2LqW4olGoogle Podcasts:http://bit.ly/voicetechpodcast-googleSpotify:https://spoti.fi/2IZr5hmRead all about itNewsletter:https://voicetechpodcast.com/newsletterMedium Blog:https://voicetechpodcast.com/mediumSupport the show (https://patreon.com/voicetechpodcast)