Differentiated value through customer service innovation

Differentiated value through customer service innovation

Savvy Business Leaders

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This week on Savvy Business Leaders, host Bill Detwiler discusses customer service with Brian Solis, futurist and Principal Analyst at Altimeter Group, and Jaclyn Wainwright, CEO of AiR Healthcare Solutions. First, Brian talks about how customer experience is guiding digital transformation, with companies using data to be more accessible on mobile platforms and best meet customers’ expectations. Next, Jaclyn explains how customer engagement tools...Read More
This week on Savvy Business Leaders, host Bill Detwiler discusses customer service with Br...Read More