Difficult Conversations When Prescribing Longitudinal Controlled Drugs

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Healthcare Communication: Effective Techniques for Clinicians

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Ted Parran, MD, discusses how to deal with the 10 percent of the U.S. population with a substance use disorder, who seek euphoric drugs. How to say NO without jeopardizing the relationship or suffering low patient satisfaction scores, and how to help the patient understand your position and de-escalate a conversation using the PEARLS technique.