Link: Podcast Transcript Link: Video of Lecture

ORGL 605 Team Building, Conflict Management, and Managing Difficult People

Difficult to Lead

Overview

Developing a High Performing Team

Link: Podcast Transcript Link: Video of Podcast Lecture

Passivity and the Victim

Link: Podcast Transcript  Link: Video of Lecture

Performance Level and Potential

Resolving Conflict as a Mediator

Students will learn the key elements of a high performing team and how to build each element. An eight-step process for managing conflict will be presented. Students will develop the skills to manage team members who have a challenging character structure and contentious relationships.