Society & Culture
The Skift Airline Innovation Report is our weekly newsletter on the business of airline innovation. We look closely at the technological, financial, and design trends at airlines and airports. Brian Sumers writes and curates the newsletter, and we send it on Wednesdays. You can find previous issues of the newsletter here. I can think of only one other major global carrier — ahem, United Airlines — that has received as much criticism over the past five years.