Business
If you are a business owner of any size, you don't want to miss this episode! Today I'm talking with AmyK Hutchens. Amy teaches leaders, business owners and sales leaders, how to communicate more effectively. Basically, she helps people become master communicators. This conversation is SO interesting. Whether you are the CEO of a fortune 100 or fortune 10 company, a CEO of a tech startup, a solopreneur, a small business owner or a local business... this episode has value for you. In this episode, we'll cover: How AmyK helps struggling companies The ONE major fundamental piece of your business, that many people struggle with How to lean in and connect with your customers so they feel heard and understood How to have tough conversations with customers and employees, using AmyK's magical phrases - to change the dynamic and avoid defensiveness Magical back pocket one liners that can change the tone of a conversation in a heartbeat and, the pros and cons of scripted conversations and how to find your own tone Thanks for listening! Head over to the show notes for links and resources mentioned during this episode. SHOW NOTES: https://insidethelionsdenpodcast.com/podcast/episode28