Ep. 45 "Graceful but Firm Communications with Lois Banta"

Ep. 45 "Graceful but Firm Communications with Lois Banta"

Nobody Told Me That! with Teresa Duncan

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Lois knows A/R, management and mentoring. And that’s just a tiny bit of her talent. A couple of highlights: How have patient conversations changed over the last 15 years? How big of a part does fear play into patient decisions? What clues does she look for in an interview? (free to you via email) Why she’s on a campaign to bring ‘grace’ back into our offices What are the red flags she finds in offices? Her advice for new associates – it’s golden ...Read More
Lois knows A/R, management and mentoring. And that’s just a tiny bit of her talent. A coup...Read More