How to Deal with Late Guests As a tour leader, tour guide or tour director – dealing with late clients is something you face regularly. No matter how clearly you communicate, or how well information is posted on your website… The post Episode 28 – How to deal with late guests as a tour guide Tips from the pros tour guide training appeared first on Be a Better Guide.

Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success

Episode 28 – How to deal with late guests as a tour guide Tips from the pros tour guide training

Kelsey Tonner is an experienced, global tour guide and founder of the Be a Better Guide Project, a movement that brings together tour guides and tour operators from around the world to learn from one another. His mission is to help anyone, anywhere, create extraordinary experiences for travellers. In this podcast we’ll look at best practices for tour guides, travel businesses, activity operators and Destination Management Companies. Whether you’re a freelance guide, a travel business owner, a tour operator, a travel agent, a lodge, a hotelier or a tour guide trainer, the Be a Better Guide podcast will offer simple, actionable advice for increasing your bookings and building a successful tourism brand. Find show notes, links and and VIP resources at http://www.beabetterguide.com/podcast

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Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success