Episode 5: Train to Retain

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Recruit. Retain. Relax.

Society & Culture


Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training. Recruit. Retain. Relax. is powered by Simplecast.