How Gratitude, Belonging and Team Culture Help Drive Client Loyalty

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Janus Henderson Radio Podcast

Business


John Evans, Ed.D., Head Strategist of Knowledge LabsTM at Janus Henderson, interviews Dr. Joseph Michelli, speaker, organizational consultant and New York Times bestselling author. His most recent book, “The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community and Belonging,” outlines strategies for creating tremendous client experiences and improving team culture.