HRO & Corona 1 Small Thing - On The Same Page

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Practical HRO: Optimizing Risk Management using High Reliability Organizing

Business


One Small Thing - On the Same Page <-- Worksheet LinkOne thing you can do today is tighten the format of your meetings.  Many of you are relying on remote conferencing to manage some of the most important conversations that you’ll ever have in your professional career.  Not only that, you are relying on people to work together that quite literally may NOT be working together, for the first time.  The demands on communication, accountability, competence, risk-management and coordination are so much greater than they’ve ever been.  And yet, the way we are working CAN feel out of sync with the imperatives and new reality. In times of uncertainty, little controls that bring stability or a sense of normalcy into balance are very comforting to teams and reinforce the significance of what you are trying to collectively accomplish.By simply asking a few questions you can ensure that the meeting participants are perfectly in-sync around a shared understanding and clear plan.   After each agenda item is discussed, take a moment to drill down on the specifics that were decided. Queue the note taker.“What did we decide today?”  “Who owns this initiative?”“Who is going to do what? By when?” “Who else do we need to involve or inform?” “Who is going to inform them?”  “What do we expect from them?” “By when?” “What are the critical take-a-ways and the key messages to be shared?”  These simple questions close the loops, ensure that meetings are productive, that decisions are actionable, and that everyone is on the same page and armed with the details necessary to lead forward.