Business
Episode 32: Jessica Chen (@jessicachenpage) is the founder and CEO of Soulcast Media, a communications and media agency. Prior to founding her start-up, Jessica was a TV news reporter for ten years, working for various stations like Time Warner Cable and ABC 10News. In 2017, she won an Emmy Award for her reporting work at ABC.Now, she works full-time with her clients at Soulcast Media, where she coaches professionals on developing executive presence, communicating effectively, and ultimately, breaking the bamboo ceiling. In this episode, we discuss many of those communications strategies. Show Notes: 1:18 - Introductions, adjusting to COVID and remote work3:10 - Tactics on remote communications--body language, and other tricks. The pros and cons of video calls7:41 - Being shy in a professional context and taking it as a challenge to overcome10:57 - The importance of confidence in conveying a message and developing a presence14:41 - How do clients work with Soulcast? Membership, C-level Executives, Pitching17:01 - Jessica's background in media, undergrad, and working for different news agencies19:06 - Jessica's Emmy Award in covering the San Diego wildfires19:53 - Finding a new career that plays to Jessica's strengths and posting on LinkedIn21:52 - Discussions on clientelle from different cultures its differences with Americans26:31 - Writing a book on how things taught in an Asian household differs from the corporate world30:01 - Asian media representation and reasons for why Asians do not speak up often33:26 - Motivations on why she is writing her book and the process of writing it37:53 - Scaling the agency and Soulcast's new membership program39:52 - Teaching strategic communication and being intentional with your words48:18 - Being concise when communicating to articulate points50:36 - Advice you would give yourself--take action yourself. Don't wait for permission52:35 - Bucket list item--read the Go Giver54:30 - Favorite quote or philosophy--so be it56:27 - How to contact Jessica or join SoulcastJoin the community! Follow us on Instagram @wyndpodcast and find all of our socials at whyyounodoctor.com/podcast.Support the show (http://whyyounodoctor.com/podcast)