MD024 - Customer Acquisition vs Customer Satisfaction

Share:

Listens: 0

Business Buffet

Business


It’s long thought that customer satisfaction is the number one goal of all businesses. After all, the happier the customers and clients, the bigger the bottom line, right? But what if you don’t have any customers or clients? Then customer satisfaction is irrelevant. So which is more important? We’re going to discuss that in today’s episode of the Business Buffet.