A few years ago, I tried calling an upstart organic foods company to give them a compliment. Apparently, sharing positive feedback via phone call was not accepted by this company.

On My Drive Home

Missing the Point in Customer Service

Join your host, Jason Pecor, as he shares thoughts on a variety of topics from his personal day-to-day experiences running a business, trying to stay healthy, fully engaging his serial hobby jumper lifestyle, and living as a husband and father in the Upper Midwest.

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On My Drive Home