We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. "Ask Don't Tell" comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn't there a risk of being told "no"?

Manager Tools - Management Basics

Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor) (Hall Of Fame Guidance)

Many managers become managers by being really good individual contributors – and they get no training on how to be managers or, importantly, what to DO. This feed gives you the guidance you need, in an actionable step by step fashion, so that you can start being a better manager today. Manager Tools is a weekly business podcast focused on helping professionals become more effective managers and leaders. Each week, we discuss specific actions for professionals to take to achieve their desired management and career objectives. Manager Tools won Best Business Podcast Award in 2006, 2007, 2008, and 2012 as well as the People's Choice Award in 2008. The Business Podcast Award is now named after Manager Tools. Go to http://www.manager-tools.com/testimonials to read what others are saying about the impact Manager Tools has had on their careers and lives. Our goal: Every Manager Effective (TM).

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Manager Tools - Management Basics