Business
The demand for home caregivers continues to grow, as do the challenges of recruiting and retaining staff. In this episode, Sydney Axelrod, foundation manager at the Home Care Aide Council, shares key findings from the Council’s recent Home Care Industry Assessment. Along with host Kristi Harris, vice president of customer success at CellTrak, Sydney explores the challenges caregivers face, the impact on agencies, and actions agencies can take to recruit new workers and reduce turnover.Resources Mentioned in this Episode and Supporting Information:Home Care Aide Industry Assessment: The Home Care Aide Foundation conducted an assessment of the Massachusetts home care aide workforce throughout 2016 and 2017. This project included both a survey of home care agencies and a survey of home care aides employed by these agencies. Download the Data Findings Fact SheetDownload Recommendations for Change Three Ways Home Care Agencies Can Improve Staff Satisfaction and Retention: Get an in-depth look at how home care companies can leverage tech-based solutions to improve worker safety, manage time efficiently and better communicate with employees.Download the white paper Improving Home Care Aide Satisfaction and Retention Using Technology: Addus HomeCare shares what has worked to retain direct care workers in their organization.Watch the webinar replay How to Decrease Caregiver Churn Rates: Here are three proven ways for boosting staff satisfaction, improving retention, and reducing your caregiver churn rates.Read the blog post Graceworks at Home: Graceworks at Home, a non-profit offering residential and personal services to older adults in Ohio, Indiana, and Kentucky, uses CellTrak to improve efficiency and productivity, increasing employee retention by 20%.Read the Graceworks at Home Success Story