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ENCORE: **This podcast was recorded on December 11, 2019.**Anne Kelsey, staff attorney at DRNY, discusses nursing home facility care standards.**Resources**Open Doors: https://ilny.us/transition-center NYAIL's Transition Center Hotline: 844-545-7108 or secq@ilny.orgLong Term Care Ombudsman: https://www.ltcombudsman.ny.gov/Whois/RegionalNewYorkStateLTCOP-Directory.pdfLong Term Care Community Coalition: https://nursinghome411.org/about-ltccc/; Tel: 212-385-0355; Email: info@ltccc.orgNew York Department of Health: 1-888-201-4563 (report complaints to DOH)ICAN: http://icannys.org/; Tel: (844) 614-8800 (for insurance issues)Support the show (https://donate.democracyengine.com/DRNY/contribute)