Technology
In this episode, Roger talks with Jon Stine. Jon is the executive director and founder of the Open Voice Network. The Open Voice Network (OVN) is working to advocate for an open voice ecosystem and bring technical standards to voiceJon has a deep background in retail technology and strategy. Prior to founding OVN, John worked for many years at Intel and Cisco on retail technology strategy.Jon and Roger discuss:Jon's first experience with voice assistants and how he came to realize they can revolutionize how we communicate with technologyJon and Roger's mutual background in retail tech/retail strategyTech is only as good as the value it bringsThe opportunities and challenges for voice in retailBehavioral science and retail and where voice plays a roleHow to avoid voice being the next shiny penny (think RFID) for retailersHow we are in a post Turing test worldHow voice enables listening - listening both to the words but also the emotional state of your customersVoice and the retail funnel - where we are now, where we can goAvoiding the pitfalls of only measuring conversion or overly relying upon conversion as the sole important metric in a single channel/using a single technologyWhat OVN isThree primary OVN effortsInteroperabilityDiscoverability and a "DNS for voice"Privacy and SecurityWho can get involved with OVNThe opportunity for voice on non voice-first devices (TV's, Phones, Appliances, Watches etc)Jon's hidden gem voice experienceJon's predictions for voice in the 1, 5 and 10 year time framesWhy YOU should get involved with OVNLinks from the ShowOpen Voice Network - openvoicenetwork.orgOVN Voice Interoperability Event (June 15-17th) - openvoicenetwork.org/voice_interoperability_form/Keeping in TouchJon on LinkedIn - www.linkedin.com/in/jonstine/Jon on Twitter - @joncstine1OVN on Twitter - openvoicenetHost: Roger Kibbe(@rogerkibbe) is a senior developer evangelist for SamsungEpisodesAll Bixby Developers Chat Episodes available on your favorite podcast player and at:bixbydev.buzzsprout.comMore about BixbySamsung Bixby is a next-generation, AI platform that enables developers to build rich voice and conversational AI experiences for the Bixby Marketplace, and Bixby devices including phones, watches, televisions, smart appliances, and more.Bixby Developers Homepage - https://bixbydevelopers.com/Bixby Developers Github - https://github.com/bixbydevelopersBixby Developers YouTube Channel - https://www.youtube.com/c/bixbydevelopersBixby Developers Twitter - twitter.com/BixbyDevelopersBixby Developers Facebook - https://www.facebook.com/BixbyDevelopers/Bixby Developer News/Blogs - https://bixby.developer.samsung.com/Support the show (https://www.bixbydevelopers.com)