Roger Priestly has suffered with MS for twenty-five years. He has ensured the necessary services for his needs are available. He discusses his own reactions to the system, and how he has learnt to cope.

Communication in health and social care - Audio

Participating in power

Whether working with older people, vulnerable children or patients suffering ill health or disability, care providers' ability to communicate is not only useful, but essential. This album provides an invaluable insight into all aspects of communication, with both colleagues and service users. It shows how the difficulties of operating effectively in stressful situations can be overcome and even used as a learning and developmental experience. With contributions from carers and service users, this material provides an intricate and sympathetic analysis of interpersonal relationships in care work. This material forms part of The Open University course K309 Communication in health and social care.

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Communication in health and social care - Audio