Link: Podcast Transcript Link: Video of Podcast Lecture

ORGL 605 Team Building, Conflict Management, and Managing Difficult People

Passivity and the Victim

Link: Podcast Transcript Link: Video of Lecture

Overview

Developing a High Performing Team

Difficult to Lead

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Performance Level and Potential

Resolving Conflict as a Mediator

Students will learn the key elements of a high performing team and how to build each element. An eight-step process for managing conflict will be presented. Students will develop the skills to manage team members who have a challenging character structure and contentious relationships.