Pioneering Concierge Telemedicine With Dr. Daniel Carlin, CEO Of WorldClinic

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Business Leaders Podcast

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  The healthcare industry has been so slow in adopting digital technology to deliver its services that it took COVID-19 for telemedicine to be taken seriously by virtue of necessity. WorldClinic (https://worldclinic.com/), pioneered the company’s innovative concierge telemedicine model at a time when almost nobody else was doing it. More than two decades ago, Dr. Dan took the challenge of leveraging connectivity to deliver healthcare to people who need it, wherever they are. Through all the challenges, he successfully built WorldClinic into what it is now, a concierge level telemedicine practice that serves families, executives and corporations. During this time of pandemic when everyone is forced to do physical distancing, telemedicine is booming and providers will certainly have a lot to learn from WorldClinic’s best practices. Joining Bob Roark on the podcast, Dr. Dan explains the rationale for telemedicine, its brief history and the future that the post-COVID world holds for it. --- Watch the episode here:[embed]https://youtu.be/reYEV4ERSvI[/embed] Pioneering Concierge Telemedicine With Dr. Daniel Carlin, CEO Of WorldClinicWe have a real treat. We have Dr. Dan Carlin. He's the Founder and CEO of (https://worldclinic.com/). He pioneered WorldClinic’s innovative concierge telemedicine model. He's a national leader in the field of telemedicine. He's a recognized pioneer in the delivery of medical care to distant populations, board-certified emergency physician, and a former US Navy Medical Officer. Commander Carlin, thank you so much for being on the show. I haven't received that title for years but I still love hearing it. It's a privilege to have you on the show. For the business owners out there, it's extremely important as you work hard, you have a tendency, or at least most that I know of, to neglect healthcare. When you have a liquidity event, it seems like you wake up with all the things you want to do, and your health condition is not going to support your efforts. For Dr. Carlin to be on the show and talk about what we can do about that, tell us a bit about what WorldClinic is about. How you got into a clinic? Before I jump in there, I wanted the audience to know that I'm an entrepreneur also. I'm a physician but I'm not in the big white tower of medicine here. I want to talk on the ground level like this is what's going on. I've built a successful practice and a company. These issues I'm talking about are also personal. I want to speak one-on-one around this stuff. Let me tell you about WorldClinic. It's a 22-year-old telemedicine practice. Back in the ‘90s, I was a pioneer trying to figure out how do I deliver healthcare at a distance using the internet. I had a big vision for it. I've seen most of that vision come to pass. It hasn't been easy. It's been a lot of struggles along the way but also a lot of some amazing successes. In 2020, this is a private concierge level telemedicine practice. We take care of families, executives, corporations. We've gone from superyachts, because my naval background suited me well for taking care of ships, to the families that own those superyachts to the companies in the portfolios of the families. At this point, we've broadened out to taking care of and in some cases, C-Suite executives or an entire workforce. We did that classic marketing strategy thing of start with a niche market and expand and use technology to scale. We still have our original families. Most of them are still with us many years later. They are several generations worth and lots of corporate executives, but I'm happy to report we're on now taking care of a lot of line workers, construction workers, these kinds of things. It's been a fun, challenging journey. The biggest thing I've seen, I want to close the loop here, is I know a ton of entrepreneurs that put their healthcare, their basic health and wellness as a 3rd, 4th or 5th place issue behind their business and their family. I want...