Business
We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592 - Meet Michael Joson, Avex Designs' very own Project Manager! Michael's last role was with a cannabis subscription box company. In this episode, he shares his insights on the best practices for supporting subscription returns and cancellations when it comes to customer retention, especially when the products are fragile. - This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus. - Connect With Us: David Anzalone, Michael Joson