Miscellaneous
According to the federal government, the number of U-S airline passengers flying within the United States and to international locations topped one billion people in 2018. That’s an all-time high. According to J.D. Power, which studies customer experience, traveler satisfaction is also steadily rising in the last decade. People are finding air travel to be a better value. Green Bay Austin Straubel International Airport director Marty Piette wants to make sure that passengers flying in and out locally—really like it, and that those who are choosing to fly elsewhere—instead give GRB a chance. Plus, find out how passengers can have a say in airline service and cost.