The Perils of Bad Candidate Experience

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A job candidate should walk away from the recruitment experience feeling good, even if rejected. Unfortunately for many companies, the results are horrifying. Candidate resentment has increased 40% since 2016. Candidates exit the process not just disappointed but resentful. That's not just bad for HR but bad for the brand, the business, and the bottom line. To understand how some companies are responding, we spoke with two leaders from The Talent Board, Kevin Grossman and Gerry Crispin.