Trust is Everything

Share:

Listens: 0

How Clients Buy

Business


When it comes to professional services, Tom McMakin believes trust is everything. That's because information asymmetries are inherent in professional services. The service provider diagnoses the disease and provides the cure, the effects of which may take a long time to ascertain. Consequently, there is a very real risk of exploitation of the buyer by the seller. So, competence isn't enough. A higher standard of trust is required. The post Trust is Everything appeared first on How Clients Buy.