Using the Principles of Minimalism to Create Better User Support, with Dr. Hans van der Meij

Using the Principles of Minimalism to Create Better User Sup...

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User support often does not effectively satisfy the propensities of the user. That’s what John Carroll and his colleagues at IBM observed around 1982 and how the minimalist approach to technical documentation began. Minimalism in technical communication is a use and user-centered approach to create better user support. . In this podcast, I am interviewing Dr. Hans van der Meij, who has been researching the principles of minimalism for almost 30 y...Read More
User support often does not effectively satisfy the propensities of the user. That’s what ...Read More