Business
Welcome back to Frederick J. Esposito, Jr, MBA, CLM, Chief Operating Officer of the regional law firm Rivkin Radler LLP. Fred has more than 25 years of law and accounting firm experience and has been a Certified Legal Manager (CLM)SM since 2006. Fred specializes in financial and organizational management and has managed and worked in a consulting capacity with several law firms, both international and domestic. Fred brings considerable “real world” experience to his role as a speaker and educator. Also, he is a senior member of the faculty and a consultant for the Legal Lean Sigma Institute LLC. In May 2018, Fred earned a Yellow Belt Certification in Legal Lean Sigma® and Project Management and is working toward his Green Belt Certification. Fred recently published an article for the Legal Executive Institute "Process improvement & project management in the new “new normal” where he shares his views on why firms need to embrace fast-track process improvement methodologies. TOP THREE TAKEAWAYSThe pandemic is shining a light on process improvement. Now is the time to review what is working and what is not working.The crisis will bring opportunities. Firms will be reevaluating their business models, including their service delivery and business development processes, and these changes will impact the pricing strategy.Fostering client relationships. Efficiency, value, and focus work in equilibrium to strengthen the client relationship.