What do we mean by engagement?

What do we mean by engagement?

ExperienceCast

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Businesses want engaged customers. They also want engaged employees. But what are they engaging in? And what are the problems that occur when this engagement is based on unrealistic expectations? In this episode, Carl Lyon is joined by Atom Bank COO Stewart Bromley to debate what we mean by engagement, and how businesses might go about achieving it.
Businesses want engaged customers. They also want engaged employees. But what are they eng...Read More