How do you handle the cancellation clause of your client contracts?

It is not uncommon for agency employees to want to do a bit of freelancing on the side. How should agency leaders handle that?

The same bottle of water costs the same to make but is priced differently if you get it at a convenience store, grocery chain, or four-star hotel. Wha...

Is it possible to lose your client's business because you have done too good of a job for them? Should you intentionally underperform in an attempt to...

Many PR & marketing agency owners feel overworked, underpaid, and burned out. What can they do about it?

Chip and Gini discuss whether or not you should be using waitlists to manage demand for your agency's services.

As painful as it may be to talk about, insurance is something that we all need to understand and consider.

In this episode of the Agency Leadership Podcast, Chip and Gini discuss the importance of using your calendar to set, manage, and achieve your priorit...

The Mad Men era of agencies is over. Or is it?

Have you ever been frustrated with your team's performance? If so, you're not alone.