How do you handle the cancellation clause of your client contracts?

Agency Leadership Podcast

Agency client cancellation policies

It is not uncommon for agency employees to want to do a bit of freelancing on the side. How should agency leaders handle that?

How to handle agency employee side hustles

The same bottle of water costs the same to make but is priced differently if you get it at a convenience store, grocery chain, or four-star hotel. What can you learn about that when it comes to pricing and positioning your agency? Are your lower-priced clients that much easier to service than the high-ticket ones?

The relationship between bottled water and agency pricing

Is it possible to lose your client's business because you have done too good of a job for them? Should you intentionally underperform in an attempt to keep the client longer?

Can your agency do too good of a job for clients?

Many PR & marketing agency owners feel overworked, underpaid, and burned out. What can they do about it?

When agency owners get tired of their business

Chip and Gini discuss whether or not you should be using waitlists to manage demand for your agency's services.

Are waitlists a good idea for your agency?

As painful as it may be to talk about, insurance is something that we all need to understand and consider.

Should you buy business insurance for your agency?

In this episode of the Agency Leadership Podcast, Chip and Gini discuss the importance of using your calendar to set, manage, and achieve your priorities.

Use your calendar to mange your priorities

The Mad Men era of agencies is over. Or is it?

The treatment of women in agencies

Have you ever been frustrated with your team's performance? If so, you're not alone.

How to fix an underperforming team

You always hear that everyone in your business should be making the best, highest use of their time. But one of the biggest offenders of this objective are the agency owners themselves. How often have we found ourselves doing low value administrative work that we could easily have someone else do? Perhaps we do it...

When owners do work below their pay grade

Being managed by the client doesn't mean that you're simply an order-taker. Active management by the client tends to ensure better results and stronger relationships.

Why (and how) clients should manage their PR/marketing agencies

Small agencies can increase their capabilities and bandwidth by partnering with other small agencies and freelancers. But what are the tricks to doing this successfully?

Agency collectives and collaborations

How to avoid wasting time without reverse engineering a proposal to a budget number

Stop obsessing over finding out your prospect’s budget

Balancing the desire to please with spreading yourself too thin and diminishing your value

How to decide what services your agency should provide

Chip Griffin and Gini Dietrich share practical advice for PR and marketing agency owners build better businesses.