Onboarding is a term that's thrown around quite often and it has a few different meanings. In the context of this show I'm referring to when a client becomes a client, how are you bringing them into your world. What sort of process to you have that helps that client understand what this engagement is going to look like. When you open up any box, there's a quick start guide right? That's what you have to have for your clients.

Ask Rezzz

A263 - How to onboard a new client?

The Ask Rezzz show is dedicated to being the most accessible and most valuable podcast for freelancers out there. You can come on and get one-on-one coaching from me along with the support of the audience. Also get resources, strategies, and expert answers to your questions.

A262 - A podcast for freelancers

A celebration is in order! One full year, each and every day, I've answered a question you asked. Today for this special milestone episode, I invited Chris onto the show to throw his questions at me on your behalf. I'll be honest, I really had no idea what Chris was going to ask me. He could've asked me anything at all. The only constraint was to stay within a certain time, the rest was up to him. I think you'll agree though, that he did an awesome job.

A261 - One year in, what's the next 5 look like?

"I finished a large project with a client and sent a small gift to them based on something you said in the conversation we had a couple week ago. The response I got was insane! I received a message from them thanking me for the gift card. They then followed it up with 'no one ever does that for me, so I really really appreciated it.'"

A260 - How to unexpectedly delight clients?

If you are wondering how all this relates to your business, it doesn't. I just though that I would have some fun today in answering an oddball question so that you can maybe get a glimpse into other parts of my head. If you absolutely need it to relate to business, the one thing I can say is to put yourself in a position where the odds swing in your favor.

A259 - What 3 things do you grab in the zombie apocalypse?

You have to remember that it's a social network, the key word here is "social". That lends itself to the awareness stage, or visibility as this person puts it. That doesn't mean you can't use it for sales, but from my experience, sales need to be at a deeper level on the platform, say in DMs, Lives, IGTV and that sort of thing. I say "it depends" also because I think the product/service you are selling has to make sense to where the person is on Instagram.

A258 - Is Instagram a better vehicle for visibility? Sales?

You wouldn't walk up to 10 doctors sitting around a table ordering a steak and pitch them even though that's where they all are at the moment, right? Getting into the head of your client and understanding the context and the intent of them in a specific setting can increase the likelihood of success of your strategy.

A257 - What kind of content should I promote to potential clients?

Pay close attention to your existing clients is ?. Just because you found them in one spot, doesn't mean that's where they all are. In this episode, you are going to hear how to get your clients to tell you where their "friends" are.

A256 - Where do you find freelance clients?

I'm continuing here today with the eleventh and final lesson in the "Finding clients" series. This is the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Group coaching for leads. WHAT?!? ?

A255 - Finding Clients Lesson #11: Group Coaching for Leads

I'm continuing here today with the tenth lesson in the "Finding clients" series. This is the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Who are you surrounding yourself with? Who do you hang with? And I'm not talking about your family and friends either. That you are on your own (although support matters so choose wisely). What I mean is the group of business colleagues and friends you can trust. That you can bounce ideas off around with. That you can be frank and give them the real you.

A254 - Finding Clients Lesson #10: Who do you hang with?

This is the 9th lesson the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Today's lesson will introduce the phrase "You get what you're paid for."

A253 - Finding Clients Lesson #9: Look at your pricing

This is the 8th lesson in the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Today's lesson will help leads relate to your existing clients. It will also give your clients a boost. Can I share with you 2 ways to do this so easily and so effectively that doesn't require you to build out a new page on your site or take hours to put together?

A252 - Finding Clients Lesson #8: Brag about your clients

This is the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Today's lesson will help you work with clients you had in the past with things that you now know because it's the future.

A251 - Finding Clients Lesson #7: Your Up Level Skills

I'm continuing here today with the sixth lesson in the "How to Find Clients" series. This is the no nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Today's lesson is something that will have you stand out above all others to your market by going onto a podcast that has the ears of your potential clients.

A250 - Finding Clients Lesson #6: Get Yourself On A Podcast

I'm continuing here today with the fifth lesson in the "How to Find Clients" series. This is the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis. Today's lesson will help you stay front of mind 2 different ways.

A249 - Finding Clients Lesson #5: Buy a cup of coffee

You ask, I answer your web development and design business questions. ? Struggling with a client? Want to build recurring revenue but unsure where to start? Feeling overwhelmed? Have a client that's always late? Want to get clients who respect you? This is the show for you 2 times a week.