Contactless Payments Limits and Fraud
A brief history of brick-and-mortar shopping would reveal a trend of less and less contact between the customer and the cashier over time. First there...
Chargeback Gurus' Audio Blog
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About
Chargeback Gurus is a global company offering chargeback management and analytics solutions to increase customer satisfaction and drive repeat purchases. As trusted advisors to card networks, financial institutions and the Fortune 500 — Chargeback Gurus empowers businesses to combat constantly evolving fraud tactics and customer disputes that directly threaten profitability.
All About Bank Identification Numbers
Many merchants, businesses, and consumers rely on credit and debit cards for daily transactions. But with the rising popularity of cards comes the inc...
Credit Card Dispute Fraud Prevention
When the lawmakers who wrote the Fair Credit Billing Act of 1974 created the legal mandate for chargebacks, they were thinking about protecting consum...
Dealing with Chargebacks in PayPal Resolution Center
PayPal has come a long way since the days when it first arrived on the eCommerce scene, back when eBay buyers were still mailing paper checks to selle...
Improving Your Customer Return Policy
In the early days of ecommerce, returning a product you’d purchased online was a hassle. All the convenience of shopping from your computer seemed to ...
Guide to Order Insight
The last chance a merchant has to stop a chargeback from happening is when the cardholder is on the phone with their bank asking for one. Unfortunatel...
All About American Express Chargebacks
When we discuss chargebacks, there’s often an implicit assumption that we’re talking about Visa and MasterCard transactions. These two card networks f...
Venmo Chargeback Protection
Credit cards make it incredibly easy to make payments at online and in-person retailers, but when it comes to informal transactions between friends an...
Preventing Fraud and False Declines During the Holidays
The coronavirus pandemic has had a singular influence over consumer shopping habits this year, with shutdown orders and safety concerns forcing many b...
Creating a Good Merchant Descriptor
As an ever-greater share of consumer purchasing shifts to the world of eCommerce, people are using their credit and debit cards more than ever before....