#306 Inside Washington: Fall 2021 Update
In this rapid-fire Q&A, hear what may affect convenience retailers in U.S. legislation and policy. Related Links: NACS Advocacy Issues Take Action on ...
Convenience Matters
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Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.
#305 Building an EV Infrastructure
The Biden Administration wants half a million EV charging units in the U.S. by 2030. Retailers, utilities, and other businesses are brainstorming how ...
#304 Measuring Performances and Outcomes
Working with trusted partners and tying metrics to project outcomes is imperative to success. Related Links: Stuzo webpage Hosted by: Carolyn Schnare ...
#303 Category Close-up: Customer-Facing Technology
Technology makes everything move faster, even customer visits. Forward-thinking retailers are focusing on self-checkout and mobile payment options wit...
#302 All About Some Good Shift
Learn how to better handle and react to change with easy-to-remember, life-changing tools in this fun and uplifting episode. Related Links: Being Bett...
#301 Score Big With Energy Savings
Investing in new store equipment and lights can save thousands of dollars per year. How does your store measure up? Related Links: NACS Convenience St...
#300 Delivering Human-Centric Experiences
Good leaders appreciate that employee experience is critical to the delivery of a great customer experience. Related Links: The Michelli Experience Ho...
#299 Great Stores Feature Friendliness and Cleanliness
Two things stand out in great c-stores around the world: friendly customer service and tidy, clean stores. Related Links: Insight Research Website CAF...
#298 Resolving Food Waste as a Business Solution
Convenience stores sell a lot of food, but finding a destination for unused food is important. Donating leftover food is easy with Feeding America for...
#297 Quality Digital Content Matters
High-quality, effective, and well-designed digital content is important, especially when the goal is to enhance the customer experience. Related Links...