Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Creating Disney Magic: Lessons in Leadership, Management, an...

Lee Cockerell

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Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares...Read More
Episodes (309)
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Innovation Through Struct...

22 Sep 2020 | 16 mins 20 secs

Innovation Through S...

22 Sep 2020 | 16 mins 20 secs

Create a Reputation Worth...

15 Sep 2020 | 17 mins 21 secs

Create a Reputation ...

15 Sep 2020 | 17 mins 21 secs

Training Should Be Contin...

08 Sep 2020 | 17 mins 17 secs

Training Should Be C...

08 Sep 2020 | 17 mins 17 secs

Should You Get Credit for...

01 Sep 2020 | 18 mins 20 secs

Should You Get Credi...

01 Sep 2020 | 18 mins 20 secs

Introducing the Cockerell...

27 Aug 2020 | 17 mins 46 secs

Introducing the Cock...

27 Aug 2020 | 17 mins 46 secs

How to Manage Your Mood

25 Aug 2020 | 18 mins 37 secs

How to Manage Your M...

25 Aug 2020 | 18 mins 37 secs

Take Time to Hire Right

18 Aug 2020 | 14 mins 08 secs

Take Time to Hire Ri...

18 Aug 2020 | 14 mins 08 secs

How's The Culture in Your...

11 Aug 2020 | 18 mins 52 secs

How's The Culture in...

11 Aug 2020 | 18 mins 52 secs

The Mistakes You Make on ...

04 Aug 2020 | 24 mins 52 secs

The Mistakes You Mak...

04 Aug 2020 | 24 mins 52 secs

Marketing Made Simple

28 Jul 2020 | 20 mins 07 secs

Marketing Made Simpl...

28 Jul 2020 | 20 mins 07 secs

The Power of Your Voice

21 Jul 2020 | 19 mins 22 secs

The Power of Your Vo...

21 Jul 2020 | 19 mins 22 secs

How to Make Hard Decision...

14 Jul 2020 | 14 mins 33 secs

How to Make Hard Dec...

14 Jul 2020 | 14 mins 33 secs

Applying What You Learn t...

07 Jul 2020 | 18 mins 25 secs

Applying What You Le...

07 Jul 2020 | 18 mins 25 secs

Share Your Opinion With Y...

30 Jun 2020 | 14 mins 33 secs

Share Your Opinion W...

30 Jun 2020 | 14 mins 33 secs

Your Organization Cannot ...

23 Jun 2020 | 17 mins

Your Organization Ca...

23 Jun 2020 | 17 mins