CUES 124: Disruption Opportunities in Mortgage Lending—an Interview With Steve Hewins
Innovation is that flash of an idea—and it’s happening all the time. Disruption, on the other hand, might stem from innovation, slowly making changes ...
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About
Welcome to the CUES Podcast! Here we’ll talk to industry and cross-industry experts to gain perspective on trends and topics relevant to you and your role at your credit union. Not a CUES member? Learn more and sign up at cues.org/membership.
CUES 123: Leadership and Learning Are Indispensable to Each Other—an Interview with Alex Hsu, CCM
In a speech prepared for John F. Kennedy to be given on that fateful day in Dallas in 1963, we were to be reminded that “leadership and learning are i...
CUES 122: How to Better Engage Members at the Critical Moment of Account Opening—An Interview With Andy Saner
Andy Saner lives by the idea that asking questions is important. In this episode of the CUES Podcast, Saner, senior vice president of product engineer...
CUES 121: Famous or Not, We All Have to Work on Mental Health--An Interview With Dee Baker Amos
In recent times, such high-profile sports figures as tennis player Naomi Osaka and gymnast Simone Biles have made headlines by announcing they were st...
CUES 120: Lending in a Two-Lane Economy—an Interview with Harry Singh
A new ebook from Experian, Navigating in a New Era of Credit Risk Decisioning, suggests that one out of three consumers remain concerned about their f...
CUES 119: Credit Union Executive Pay Up Despite Economic Uncertainty-an Interview With Scott Hackworth, CPA, and Laura Lynch
Pay increases found in the CUES Executive Compensation Survey this year range from 3% to 7%, depending on the position. Scott Hackworth says in this e...
CUES 118: Governance Gumbo—an Interview With Ancin Cooley, CIA, CISA
Ancin Cooley, CIA, CISA, is originally from New Orleans and likes to think that he’s a decent gumbo cook. He even distributes his mom’s gumbo recipe t...
CUES 117: Merge for the Right Reasons—an Interview with Deedee Myers, Ph.D., and Peter Myers
What do you say when you hear from another credit union interested in talking about a merger?Hopefully, you don’t say “Yeah, we’ll talk so long as our...
CUES 116: The Evolution to Modern Leadership—an Interview with Laurie Maddalena, MBA, CPCC, PHR
Emerging leaders have a great opportunity to impact organizational cultures in a way that supports the evolution to modern leadership, says Laurie Mad...
CUES 115: Fraud Prevention Is a Member Service—an Interview With Andy Shank
When you can help members avoid being scammed—or at least help them overcome it, they’ll be grateful for your actions in the long run.In this episode ...