Jay Papasan [Pap-uh-zan] is a bestselling author that serves as the vice president of learning for Keller Williams Realty International, the world s largest real estate company. He is also vice president of KellerINK and co-owner, alongside his wife Wendy, of Papasan Properties Group with Keller Williams Realty in Austin, Texas. He was born and raised […] The post Customer Experience Radio Welcomes: Jay Papasan with Papasan Properties Group appeared first on Business RadioX ®.

Customer Experience Radio

Customer Experience Radio Welcomes: Jay Papasan with Papasan Properties Group

Lauren Herring is CEO of IMPACT Group, the largest woman-owned career coaching company supporting over 200 Fortune 500 companies worldwide. Over the past 30 years, IMPACT Group has successfully helped hundreds of thousands of people find jobs. As their clients report, the secret to their success is by addressing job seekers emotional roadblocks in addition […] The post Customer Experience Radio Welcomes: Lauren Herring with IMPACT Group appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Lauren Herring with IMPACT Group

Shane Green is a world-renowned keynote speaker, author, television personality, and consultant to global Fortune 500 leaders on customer experience and organizational culture. Shane draws on his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries, to help clients transform customer experiences by improving employee habits and mindsets. As president and founder […] The post Customer Experience Radio Welcomes: Shane Green with SGEi appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Shane Green with SGEi

Arch + Tower has served firms across various industries and sizes, notably Chick-fil-A and alongside the Founder of the Ritz-Carlton – Horst Schulze. In 2019, Arch + Tower was acquired by Frazier & Deeter, a nationally ranked accounting firm, with offices across the United States and a budding footprint in the United Kingdom. John has […] The post Customer Experience Radio Welcomes: John Hightower with Arch + Tower appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: John Hightower with Arch + Tower

Nina Arnaiz became President of Premia Relocation Mortgage in 2019 after holding several positions within Premia Relocation Mortgage. She is responsible for the overall execution and profitability of the company. She started with the company in 2002 and was quickly recognized for her abilities to grow production, lead conversion, customer service and referrals. As VP […] The post Customer Experience Radio Welcomes: Nina Arnaiz with Premia Relocation Mortgage appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Nina Arnaiz with Premia Relocation Mortgage

Dr. Randy Ross is a compelling communicator, craftsman of culture, and bestselling author of multiple books, including his latest book entitled, Relationomics: Business Powered by Relationships. Working with brands like GE Appliances, Cox Communications, Compass Group, Chick-fil-A, Keller Williams and the Intercontinental Hotel Group, he has inspired and enabled countless people to find new passion […] The post Customer Experience Radio Welcomes: Dr. Randy Ross with Remarkable and Scott MacLellan with TouchPoint Support Services appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Dr. Randy Ross with Remarkable and Scott MacLellan with TouchPoint Support Services

Paige Holden is the President of XONEX Relocation, a full-service global relocation management firm. As the second generation of management, Paige has in-depth knowledge of the company’s growth and development trajectory and will lead XONEX’s highly-trained team of relocation experts into the future. She oversees all departments of the company and works closely with Katherine […] The post Customer Experience Radio Welcomes: Paige Holden with XONEX Relocation appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Paige Holden with XONEX Relocation

Wes Moss the host of Money Matters Atlanta s longest-running live call-in, investment, and personal finance radio show on News 95-5FM and AM 750 WSB. Wes is also the Chief Investment Strategist and Managing Partner at Capital Investment Advisors (CIA). In this role, Wes is responsible for communicating CIA s position on markets and investments. […] The post Customer Experience Radio Welcomes: Wes Moss with Capital Investment Advisors appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Wes Moss with Capital Investment Advisors

KIDS CARE was started by mother-daughter duo, Jaida and Amie Burke. An 8-year-old girl wanted the world to know that KIDS do CARE. One day she made an acrostic poem for the word KIDS. Without any help at all, she created Kindness In Doing Service for the word KIDS. And after a delicious discussion on […] The post Customer Experience Radio Welcomes: Jaida and Amie Burke with Kids Care Organization appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Jaida and Amie Burke with Kids Care Organization

Katie Cyphers is the owner of Academics Plus. Located in the Buckhead community of Atlanta, Academics Plus is an education group focused on understanding each child’s learning profile in order to help parents identify the best school environment and ensure their child has the necessary foundations to grow & thrive. Katie has trademarked the phrase, […] The post Customer Experience Radio Welcomes: Katie Cyphers with Academics Plus and Ashley Stamoulis with Suthingirl appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Katie Cyphers with Academics Plus and Ashley Stamoulis with Suthingirl

In this special edition of Customer Experience Radio, Jill shares clips of recent shows that highlight the importance of taking care of your team so they have a positive impact on both your customers and your business. About Your Host Jill Heineck is a leading authority on corporate relocations, and is highly sought after for […] The post Customer Experience Radio Special Edition: Taking Care of Your Team appeared first on Business RadioX ®.

Customer Experience Radio Special Edition: Taking Care of Your Team

Nick Masino is the President & CEO of the Gwinnett Chamber and Partnership Gwinnett, located in Duluth, Georgia. Masino joined the Gwinnett Chamber and Partnership Gwinnett in 2007 and most recently served as Partnership Gwinnett’s Chief Economic Development Officer where he oversaw the business recruitment and retention efforts for Gwinnett, as well as the implementation […] The post Customer Experience Radio Welcomes: Gwinnett Chamber of Commerce President Nick Masino appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Gwinnett Chamber of Commerce President Nick Masino

Leo Falkenstein is a Video Marketer who is passionate about helping clients achieve their business goals through video. Leo founded Consume Media with his business partner, Michael Rosenberg, eight years ago and is proud of the fact that he has not held a ‘real job’ since his graduation from UGA in 2014. Over the years, […] The post Customer Experience Radio Welcomes: Leo Falkenstein and Landon Yarborough with Consume Media appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Leo Falkenstein and Landon Yarborough with Consume Media

Aren t we all really in the customer experience business? During the 20+ years in residential real estate and corporate relocation, the #1 cornerstone of Jill s business has always been the experience she and her team delivers. Little did she know that this strategy that would become a leading best practice for the world s greatest businesses to survive in the […] The post Customer Experience Radio Welcomes: Dan Schorr and Brad Ross with Premier Foodservice Group appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Dan Schorr and Brad Ross with Premier Foodservice Group

Aren t we all really in the customer experience business? During the 20+ years in residential real estate and corporate relocation, the #1 cornerstone of Jill s business has always been the experience she and her team delivers. Little did she know that this strategy that would become a leading best practice for the world s greatest businesses to survive in the […] The post Customer Experience Radio Welcomes: Author and Speaker Dee Ann Turner appeared first on Business RadioX ®.

Customer Experience Radio Welcomes: Author and Speaker Dee Ann Turner

Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.

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Customer Experience Radio

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