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Customer Experience Superheroes

Listens: 195

About

Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.

Customer Experience Superheroes - Series 7 Episode 4 - Abundance v Scarcity mindset in CX with John D. Hanson

July 28, 2021

In this episode of the Customer Experience Superheroes podcast we discuss CX leadership with John Hanson. As consultant, author and President of Accel...

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Customer Experience Superheroes - Series 7 Episode 3 - Purpose and Quality in Retail Experience with expert Ian Scott

July 19, 2021

Ian Scott is a rare breed in customer experience; a retail expert. His depth of knowledge on what does and doesn't create short stand out and lon...

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Customer Experience Superheroes - Series 7 Episode 2 - CX in the SME Community with Claire Radbourne

April 10, 2021

Clientship's CX Superheroes podcast series explores the talents and traits needed to be a success in Customer Experience. We meet incredibly comm...

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Customer Experience Superheroes - Series 7 Episode 1 - Make People Matter with Victoria Taylor

March 25, 2021

Clientship's Customer Experience Superheroes starts its 7th season with a very important message in the world of accelerated digital dominance - ...

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Customer Experience Superheroes - Series 6 Episode 4 - Meet the CX goalkeeper, Gregorio Uglioni

March 7, 2021

Clientship's CX Superheroes explores the traits, techniques and tools the modern day CX professional needs in order to deliver meaningful value t...

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Customer Experience Superheroes - Series 6 Episode 3 - Public Service CX v Corporate CX with Gunjan Allen

February 7, 2021

In this episide of the Customer Experience Superheroes podcast series we catch up with Gunjan Allen, a recognised positive force on the world of custo...

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Customer Experience Superheroes - Series 6 Episode 2 - Customer Service Upgraded with Bryan Horn

January 24, 2021

Each episode unpacks another areas of customer experience with an expert in their field. The Customer Experience Superpower we look at with Bryan Horn...

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Customer Experience Superheroes - Series 6 Episode 1 - Micro CX moments and so much more with Jeannie Waters

December 21, 2020

The CX Superhero podcast series features those superpowers needed to be a leader in the world of CX today. In this episode we catch up with Jeannie Wa...

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Customer Experience Superheroes - Series 5 Episode 4 - Meaningful Membership Experience with Steve Devine

December 7, 2020

In this series we look at the CX Superpowers needed by CX leaders and demonstrated by leading brands seeking to create competitive advantage from cust...

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Customer Experience Superheroes - Series 5 Episode 3 - Sustained Employee Engagement with Shane Goldberg

November 12, 2020

The Customer Experience Superheroes podcast series explore the mindset, skillset and behavioural strengths needed to be a CX leader today. We discuss ...

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