"Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"
In this episode, Naeem speaks to Sirte Pihlaja, bestselling author and CX expert. Sirte can be found here: linkedin.com/in/sirte A series of inter...
Customer Experience - The Podcast
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A series of interviews with global CX experts who share their knowledge and insights on CX best practices
"The Importance Of Your Employees In Delivering An Awesome CX"
In this episode, Naeem speaks to Carolene Méli, and experience strategist and Young Leaders mentor. Carolene can be found here: linkedin.com/in/caro...
"Understanding Your Customer's Wants & Needs To Shape Your CX Offering"
In this episode, Naeem speaks to Gabriela Geeson, a seasoned Custome Experience & CRM Manager for WorldRemit. Gabriela can be found here: linkedin.c...
"Don't Drop The CX Baton In Your Organisation"
In this episode, Naeem speaks to Sharon Boyd, the CXO at MKL Innovation. Sharon can be found here: linkedin.com/in/boydlsharon A series of intervi...
"Using Customer & Employee Feedback To Influence Your Strategy"
In this episode, Naeem Arif speaks to Stacy Sherman A series of interviews with global CX experts who share their knowledge and insights on CX best pr...
"Putting Amazing Into Your Own Customer Service"
In this episode, Naeem Arif speaks to Shep Hyken. A series of interviews with global CX experts who share their knowledge and insights on CX best prac...
"Lace Up Your CX Boots And Get Climbing"
In this episode, Naeem Arif speaks to the B2B Customer Experience Consultant, Hannah Foley Hosted by Naeem Arif - CX enabler and business transformati...
"Using creative and immersive tactics for your CX strategy"
In this episode, Naeem speaks to self-proclaimed CX Evangelist, Janelle Mansfield
"Customer Experience is not an initiative - it's much more than that"
In this episode, Naeem speaks to Customer Experience design expert, Ruth Crowley
“What gets measured and mapped gets managed; a framework for improving customer experiences”
Naeem Arif, CX enabler and business transformation consultant, speaks to Alec Dalton, the Customer Experience & Quality Management Expert. Naeem can b...